Privacy Policy - Alanya Daily Tours

Last updated: January 2026

Alanya Daily Tours ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website alanyadailytours.net or book one of our tours.

By using our website or making a booking, you agree to the terms described in this policy.

1. Who We Are

Company name: Iceman tours
Trading as: Alanya Daily Tours
Licence number: 15040
Address: Avsallar, Söğüt Caddesi, Nazmi Bey İş Hanı No: 14/C, 07410 Alanya / Antalya, Turkey
Phone / WhatsApp: +90 538 556 45 57
Website: alanyadailytours.net

2. What Personal Data We Collect

When you book a tour or contact us, we may collect the following information:

Full name
Email address
Phone number / WhatsApp number
Hotel name and location
Number of passengers (including children and babies)
Payment information (processed securely — we do not store card details)
Special requests or health information if voluntarily provided (e.g. mobility requirements)
IP address and browsing data collected automatically via cookies

3. How We Use Your Data

We use your personal data for the following purposes:

To process and confirm your booking
To organise hotel pickup and drop-off
To contact you regarding your tour details, pickup times and any changes
To send booking confirmations and receipts
To comply with legal obligations (e.g. tourism licensing requirements)
To improve our website and services based on usage data
To respond to enquiries submitted via contact forms or WhatsApp

We do not use your data for unsolicited marketing without your prior consent.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — to fulfil the tour booking you have made with us
Legitimate interests — to operate and improve our business services
Legal obligation — to comply with Turkish tourism regulations
Consent — where you have explicitly agreed (e.g. newsletter subscription)

5. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data only in the following circumstances:

Tour operators and local partners — only when necessary to fulfil your booking (e.g. cave hotel for Cappadocia tour)
Payment processors — to securely handle your payment transaction
Legal authorities — if required by Turkish law or a court order

All third parties we work with are required to handle your data with the same level of care and confidentiality.

6. Data Retention

We retain your personal data only for as long as necessary:

Booking records are kept for a minimum of 3 years for accounting and legal purposes
Communication records (WhatsApp, email) are kept for up to 1 year after your last interaction
Website analytics data is retained for a maximum of 26 months

After these periods, your data is securely deleted or anonymised.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies — required for the website to function correctly
Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)
Marketing cookies — only with your consent, to show relevant adverts

You can manage or disable cookies at any time through your browser settings. Disabling essential cookies may affect the functionality of our website.

8. Your Rights

You have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you
Right to rectification — ask us to correct inaccurate or incomplete data
Right to erasure — request that we delete your personal data ("right to be forgotten")
Right to restriction — ask us to limit how we use your data
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, please contact us via WhatsApp at +90 538 556 45 57 or through our website contact form. We will respond within 30 days.

9. Data Security

We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption (HTTPS) to secure all data transmitted between your browser and our server. Payment transactions are processed through secure, PCI-compliant payment providers — we never store your card details on our systems.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. Google Maps, WhatsApp, social media). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the date of the last revision. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your data, please contact us:

Alanya Daily Tours
Avsallar, Söğüt Caddesi, Nazmi Bey İş Hanı No: 14/C
07410 Alanya / Antalya, Turkey
📞 WhatsApp & Phone: +90 538 556 45 57
🌐 alanyadailytours.net

📌 Note: This Privacy Policy applies to personal data collected through our website and booking process. It is governed by Turkish data protection law (KVKK) and, where applicable, the European General Data Protection Regulation (GDPR).